Xavier University Athletics
Mobile Ticketing FAQ
How to download your Xavier season tickets: click here.
How to download your Xavier parking passes: click here.
How to transfer your Xavier tickets or parking passes: click here.
Download your Single Game Tickets
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Q: Why use mobile tickets?
A: This allows for contactless entry, the most sanitary way to receive your tickets. It prevents your tickets from ever getting lost in the mail and you don't need to print your tickets. Simply present your tickets on your smartphone from the Apple Wallet or Google Pay app. Always download to your app prior to arriving to the game so you don't have to worry about Wi-Fi access.
Q: Can I still use the Print at Home PDF ticket option?
A: No, PDF "print at home" tickets will no longer be available. The only way to gain entry to the venue will be through the mobile ticket.
Q: Will parking passes still be printed and distributed?
A:Â No, all parking passes will be delivered digitally as well.
Q: When should I receive my digital tickets?
A: Season ticket holders will have their digital tickets sent to them approximately two (2) weeks prior to the first home ticketed event. A formal announcement will be sent to season ticket holders when their tickets are availble on their account. All other ticket purchasers can expect to receive their digital tickets no later than forty-eighty (48) hours prior to the event they are attending.
Q: Can I have multiple tickets on the same mobile device?
A: Yes, you can access all of the tickets on your account via your smartphone. If you choose, you can also individually transfer tickets to others who will need them.
Q: I believe I should have received my tickets, but haven't yet. Why?
A: If you believe you should've received your digital tickets by now, but have not, please follow the below steps to make sure they haven't been delivered:
A: After your ticket purchase you will receive two separate emails. The first will be your confirmation email, laying out the details of your purchase. The second will contain your digital tickets for you to download to your Apple Wallet or (Android) Google Pay mobile device.
Q: Can I print my Mobile tickets?
A: No, mobile tickets are not meant to be printed.
Q: Can I transfer a Mobile ticket from my phone's wallet instead of transferring through GoXavier.com/MyMusketeers?
A: No, tickets can only be transferred through your online account. This will ensure that we are able to assist and provide the best game day experience for those using the tickets at our events.
How to download your Xavier parking passes: click here.
How to transfer your Xavier tickets or parking passes: click here.
Download your Single Game Tickets
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frequently asked questions
  Q: Why use mobile tickets?
A: This allows for contactless entry, the most sanitary way to receive your tickets. It prevents your tickets from ever getting lost in the mail and you don't need to print your tickets. Simply present your tickets on your smartphone from the Apple Wallet or Google Pay app. Always download to your app prior to arriving to the game so you don't have to worry about Wi-Fi access.
Q: Can I still use the Print at Home PDF ticket option?
A: No, PDF "print at home" tickets will no longer be available. The only way to gain entry to the venue will be through the mobile ticket.
Q: Will parking passes still be printed and distributed?
A:Â No, all parking passes will be delivered digitally as well.
Q: When should I receive my digital tickets?
A: Season ticket holders will have their digital tickets sent to them approximately two (2) weeks prior to the first home ticketed event. A formal announcement will be sent to season ticket holders when their tickets are availble on their account. All other ticket purchasers can expect to receive their digital tickets no later than forty-eighty (48) hours prior to the event they are attending.
Q: Can I have multiple tickets on the same mobile device?
A: Yes, you can access all of the tickets on your account via your smartphone. If you choose, you can also individually transfer tickets to others who will need them.
Q: I believe I should have received my tickets, but haven't yet. Why?
A: If you believe you should've received your digital tickets by now, but have not, please follow the below steps to make sure they haven't been delivered:
- Â Make sure you have used the correct email address.
- Â Check your junk or spam mail folder.
-  Add updates@email.goxavier.com and tickets@xavier.edu to your list of trusted email addresses.
- Â Allow at least 1 hour after your purchase for your email to arrive.
A: After your ticket purchase you will receive two separate emails. The first will be your confirmation email, laying out the details of your purchase. The second will contain your digital tickets for you to download to your Apple Wallet or (Android) Google Pay mobile device.
Q: Can I print my Mobile tickets?
A: No, mobile tickets are not meant to be printed.
Q: Can I transfer a Mobile ticket from my phone's wallet instead of transferring through GoXavier.com/MyMusketeers?
A: No, tickets can only be transferred through your online account. This will ensure that we are able to assist and provide the best game day experience for those using the tickets at our events.