Men's Basketball A-Z Gameday Guide 2026-27

ACCESSIBLE SEATING

Accessible seating is limited and seating in those areas is reserved. Entry to the lower accessible seating area is available via Gate 8A on the east concourse via switchback ramp, or at Gate 7 on the west concourse via wheelchair lift. Entry to the accessible seating located in the upper bowl is reachable by using the elevator from either the east or west concourse to level 5. If you need accessible seating, please contact the Xavier Athletics Ticket Office as soon as possible prior to the event. Orders are filled on a first-come, first-served basis and seating availability is not guaranteed.

ADMISSION POLICY

All patrons 3 years of age or older must have a ticket to enter Cintas Center. Children under the age of 3 do not need a ticket, but must sit on a parent’s lap or otherwise not occupy a seat. Guests will show their tickets to Guest Services staff when requested, and will only sit in their ticketed seats.

BAG POLICY

Click here for the full bag policy.

Prohibited bags include, but are not limited to, the following:

Purses, bags or containers larger than a small clutch bag (a clutch bag is 4.5" x 6.5" or 6.5" x 4.5", approximately the size of a hand with or without a strap).
Camera bags
Cinch bags
Briefcases
Computer bags
Backpacks
Coolers (including thermos)
Fanny packs
Luggage of any kind
Guests may bring in the following bags:
Cintas Center approved clear plastic, vinyl or PVC that do not exceed 12" x 6" x 12". Bags may be hand carried or have a shoulder strap.
One gallon clear plastic freezer bag (Ziploc).

Exceptions will be made for bags containing medical supplies or items used for childcare. Guests who must bring these types of bags should to the following locations:

South Entrance: The double doors immediately adjacent to the Student Entrance
East Entrance: The double doors closest to the Ticket Office

CODE OF CONDUCT

Xavier Athletics is committed to providing a safe and welcoming atmosphere for our teams and fans to enjoy. Fans, coaches, administrators and student-athletes all share a mutual commitment and responsibility to provide a safe and respectful competitive environment. Please adhere to the below Fan Code of Conduct.

The following behaviors are prohibited at all Xavier Athletics events, and for any other events held in Xavier University’s Cintas Center:

Interference with the progress of the game (including throwing objects onto the playing surface)
Intoxication or other signs of impairment related to alcohol consumption that result in rude or irresponsible behavior
Unruly, disruptive or illegal behaviors
Fighting, or abusive or threatening actions, words or gestures toward any participants or other fans
Possession of illegal drugs or firearms
Obscene, offensive or distasteful clothing
Failing to comply with instructions from any usher, security staff, parking attendant, or law enforcement officer

All ticket or parking pass holders are responsible for their own conduct, as well as the conduct of their guests or anyone else using their tickets or parking passes. Any violation of the above Fan Code of Conduct may result in being ejected from the venue and removal of any future ticket or parking privileges without refund. All Xavier employees and students are also subject to their own applicable campus codes in addition to the Fan Code of Conduct.

CONCESSIONS

Chartwells is the exclusive concessions and catering provider at Cintas Center. Cintas Center concession stands are staffed by non-profit organizations for fundraising opportunities. If your group is interested in staffing a concession stand at a future event, please contact Steve Wells, Director of Operations at 513-745-4221.

DIGITAL TICKETS & PARKING PASSES

Click here for how to transfer tickets and for FAQs regarding digital tickets and parking passes.

DOORS OPEN

Doors open 90 minutes prior to a men’s basketball game, and 60 minutes prior to any other event unless otherwise noted.

ELEVATORS

Two elevators are available to help guests navigate Cintas Center. One is located on the east side of Cintas Center that provides access to the main concourse (3rd level), conference level (4th level) and upper arena (5th level). The other elevator is located past Gate 17 and section 215 on the west concourse, and provides access to Traditions Club (2nd level), main concourse (3rd level), and upper arena and Norwood Café (5th level).

FIRST AID

Trained medical personnel are on duty for all games and events. Should you need medical attention, please visit the TriHealth First Aid station located on the west concourse beyond Gate 17 and section 215, or ask any member of the Cintas Center Guest Services staff.

GAME PROGRAMS

Digital game programs can be found at GoXavier.com/publications.

HONOR GUARD

Interested in serving as a Color Guard or Honor Guard at a Xavier Basketball game? Honor your organization and be recognized as part of the game-day experience at Cintas Center. For more information or to express your interest, please contact athmktg@xavier.edu.

LOST AND FOUND

Return all lost and found items to any Guest Services usher or security staff. Guests may inquire about lost and found articles from any Guest Services usher or security staff during the game. After the game, guests should call the building operations office at 513-745-3428.

MERCHANDISE

The All for One Shop, located on the main concourse outside section 104, is open during all men’s and women’s basketball games and during other select events.

NATIONAL ANTHEM

Interested in performing the National Anthem at a Xavier Basketball or Volleyball game? Submit your information to be considered for a future game-day performance.

Click here for more details and to complete the interest form.

NURSING SUITE

A Mamava suite for nursing is located on the main concourse adjacent to the west elevator past Gate 17 and section 215. The private suite allows mothers comfortable seating, a lockable door and an electrical outlet for breast pumps. Download the Mamava mobile app to unlock this suite for pumping or breastfeeding, or visit the Guest Services booth located at the South Entrance outside section 102.

PROHIBITED ITEMS

Certain items are prohibited inside Cintas Center. This list includes artificial noisemakers such as cowbells, airhorns, etc.; any outside food or drink, cans or coolers and animals. Cintas Center and Xavier University are smoke-free. The use of tobacco products is strictly prohibited. Video recording and use of cameras with professional lenses and/or scopes are prohibited without prior approval.

All guests are subject to enhanced security measures, including but not limited to bag checks and metal detector screening. The safety of our guests and event participants is our foremost concern.

PROMOTIONS

Promotional items and giveaway dates are subject to change without prior notice. A game ticket does not ensure or entitle the holder to a promotional item on that date, and only one item will be distributed per person until quantities are exhausted. For more information on marketing and special promotions during the season, please visit GoXavier.com/Promotions.

RE-ENTRY

Re-entry is not permitted at Cintas Center. Any re-entry accommodations are up to the discretion of Guest Services staff, and are strictly limited to emergency situations only. Guests that leave the arena at any time will not be permitted to re-enter Cintas Center with the same ticket, unless prior approval has been given by Guest Services staff.

REFUND POLICY

No refunds, exchanges or cancellations are permitted unless we are unable to fill your order. Refunds will not be granted as a result of a date or time change.

TAXIS/RIDESHARE

Xavier Athletics encourages its fans to enjoy the game responsibly and have a safe return home. On game days, the pick-up/drop-off location for taxis and rideshare vehicles will be the checkpoint at St. Francis Xavier Way.

VIDEOBOARD MESSAGES

Want to see your message on the videoboard at Cintas Center? Celebrate a birthday, anniversary, retirement, welcome, or even a marriage proposal during a Xavier Basketball or Volleyball game. Click below for details, pricing, and submission deadlines.

Click here to submit a videoboard or birthday message.

Schedule

Upcoming Events